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As a rather representative global well-known CIT software
manufacturer, Genesys provides an open interactive platform
of malleability and standard compliance and correlated application
as well as management scheme interface so that enterprises
can rapidly build up an effective environment which integrates
telephone, Internet, information, flow and action plans, and
whereby the enterprises can establish long-term client’s faithfulness
by applying the high efficient interactive foundation with
customers. Besides close cooperation with other software developers,
Genesys has also taken an active part in setting up strategic
partnership with large-scale system integrators and all the
elastic solutions can appropriately comply with customer requirements
to create the maximum benefit for enterprises.
Since cooperation between Sunyard and Genesys from 2002, the
both sides have maintained rather satisfactory strategic collaboration
relationship. Sunyard has recommended customer service center
system based on Genesys CIT platform and has achieved successful
cooperation in the projects such as Zhejiang Industrial and
Commercial Bank and Agricultural Bank of Ningbo, etc. |
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